While the pandemic has accelerated our reliance on digital technologies, we are now in a position in both our personal and business lives that we can see where we need to be smarter with our technology. For instance, the traditional office workplace, it instantly shifted to virtual team meetings and home working, all because of technology.
The use of digital energy services has risen throughout the COVID-19 pandemic, with every industry embracing or upgrading their digital offering. The energy industry especially has benefited from a bigger reliance on digital that has supported both suppliers and customers.
Digital transformation efforts are expected to increase post COVID with the growth of robotic process automation (RPA). The big benefits of RPA implementation are wide and varied, from improved employee and customer satisfaction to accelerated productivity gains, and improved compliance.
Because rebates can be backdated up to six years, monies owed can often be substantial: Catalyst recently recovered £80,000 pounds for a small college and regularly recovers five figure sums, even for relatively small and mid-sized businesses.
Much is being said about the after-effects of COVID-19 on the Environmental, Social, Governance (ESG) community, will green issues be forgotten or favoured as we move into the next phase of 2020.
In our series of future forecasting, this time we focus on Flexible Utility Contracts and the benefits in a post covid world.
Our CEO Chris Hurcombe explains how having visibility of energy spend can help businesses overcome this hurdle and better forecast energy consumption and spend.